Privacy Policy

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Terms Of Service

Effective Date: 22MAR2026

Business Name: Reward Landscaping LLC

Website: rewardlawn.com

Email: rlm@rewardlawn.com

Phone: (423) 494-2349

Business Address: 226 Mount Paran RD, Jacksboro, TN 37757

Reward Landscaping LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, estimate requests, service inquiries, phone calls, and text messages. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in connection with our landscaping and outdoor service business in Tennessee.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Your name

• Phone number

• Email address

• Property address

• Billing address

• Details about requested services

• Photos, notes, or other information you submit relating to your property or project

• Any other information you choose to provide through our contact forms, quote requests, or direct communications

We may also collect limited website usage information such as IP address, browser type, device type, pages visited, and referring website information through cookies, analytics tools, or similar technologies.

How We Use Your Information

We may use your information to:

• Respond to inquiries and provide estimates

• Schedule appointments, consultations, and services

• Communicate about lawn care, landscaping, hardscaping, cleanups, seasonal work, and related services

• Send appointment reminders, job updates, and follow-up communications

• Provide customer support

• Send service-related text messages

• Improve our website, operations, and customer experience

• Maintain internal business records and comply with legal obligations

Text Messaging and SMS Communications

If you provide your phone number, you agree that Reward Landscaping LLC may contact you by text message regarding:

• Estimates and quote follow-up

• Appointment scheduling and reminders

• Service updates

• Project-related communication

• Customer support

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us at [Insert Phone Number] or [Insert Email Address].

In accordance with applicable federal law and Tennessee requirements relating to unwanted telemarketing calls and texts, we honor opt-out requests and maintain internal records of those requests when required for our operations and compliance. Tennessee’s Do Not Call/Text program is designed to protect Tennessee residential subscribers from unwanted telemarketing calls and texts.

Sharing of Information

We do not sell your personal information.

We may share your information only as reasonably necessary with trusted service providers that help us operate our business, such as:

• Website hosting providers

• Customer relationship management platforms

• Scheduling and estimating software providers

• Invoicing or payment processors

• Communication service providers, including texting platforms

• Professional advisors or legal authorities when required by law

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors, consultants, or service providers that help us deliver those communications and only for that purpose.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of internet transmission or electronic storage is completely secure.

If we determine that a breach of system security has occurred involving your personal information, we will provide any notice required by applicable law. Tennessee law generally requires notice to affected Tennessee residents no later than 45 days after discovery or notification of certain security breaches, unless a lawful delay applies.

Your Privacy Choices

You may contact us to:

• Request access to the personal information you submitted to us

• Request that we correct or update your information

• Request that we delete information we maintain about you, where applicable

• Opt out of marketing communications

• Opt out of text messaging by replying STOP

Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience. You can adjust your browser settings to refuse cookies, but some site features may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those third-party sites.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Tennessee Residents

We operate in Tennessee and aim to handle customer information in a manner consistent with applicable Tennessee and federal law. Depending on the nature and scale of a business’s data practices, certain Tennessee privacy laws may apply to covered businesses, including the Tennessee Information Protection Act, which took effect July 1, 2025.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Reward Landscaping LLC

226 Mount Paran RD Jacksboro, TN 37757

(423). 494-2349

rlm@reward Lawn.com

Effective Date: [Insert Date]

Business Name: Reward Landscaping LLC

Website: rewardlawn.com

Email: rlm@rewardlawn.com

Phone: (423) 494-2349

Business Address: 226 Mount Paran RD Jacksboro, TN 37757

These Terms of Service (“Terms”) govern your use of the website, services, and text messaging communications provided by Reward Landscaping LLC (“Company,” “we,” “our,” or “us”). By using our website, requesting an estimate, scheduling service, or communicating with us by phone or text, you agree to these Terms.

1. Services

Reward Landscaping LLC provides landscaping and related outdoor services, which may include lawn maintenance, landscape installation, mulching, cleanups, trimming, seasonal services, and other property-improvement services offered by our business in Tennessee.

All services are subject to availability, scheduling, weather conditions, site conditions, and acceptance by the Company.

2. Estimates and Service Requests

Any estimate, quote, or proposal provided by Reward Landscaping LLC is based on the information available at the time and may be subject to change if the scope of work, access, site conditions, materials, labor, or other project details change.

Submission of a website form, request for service, or communication with us does not guarantee acceptance of a project or create a binding service agreement unless and until we confirm the work.

3. Payments

Payment terms for services, deposits, invoices, and overdue balances will be communicated separately in your estimate, proposal, invoice, or service agreement.

Failure to make payment when due may result in delayed scheduling, suspension of services, or other lawful collection efforts.

4. Website Use

You agree to use our website only for lawful purposes. You may not use our website:

• to submit false, misleading, or fraudulent information

• to interfere with the operation or security of the site

• to attempt unauthorized access to the site or related systems

• to use the website in violation of applicable local, state, or federal law

We may suspend or limit access to the website at any time if misuse is suspected.

5. SMS/Text Messaging Terms

By providing your mobile number to Reward Landscaping LLC through our website, estimate form, scheduling process, customer intake, or other direct communication, you agree to receive text messages from us related to your relationship with our business.

These text messages may include:

• estimate and quote follow-up

• appointment scheduling and reminders

• service updates

• project communication

• customer support

• other service-related communications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us at [Insert Phone Number] or [Insert Email Address].

Your consent to receive text messages is not a condition of purchase.

6. Tennessee Texting and Solicitation Compliance

Reward Landscaping LLC intends to communicate with customers in a manner consistent with applicable federal law and Tennessee law. Tennessee’s Do Not Call/Text Program is intended to protect Tennessee residential subscribers from unwanted telemarketing calls and texts, and Tennessee law extends telemarketing restrictions to text message solicitations.

If you ask us not to contact you by text, we will honor that request in accordance with our legal obligations and business practices. Existing business-relationship exceptions may apply where allowed by law, but opt-out requests should still be honored operationally. Tennessee materials also note limits and exceptions tied to business relationships and solicitation activity.

7. Privacy

Your use of our website and communications is also governed by our Privacy Policy.

8. Third-Party Providers

We may use third-party service providers to support our operations, including website hosting providers, payment processors, customer management software, scheduling platforms, and communication platforms such as Jobber.

We are not responsible for outages, delays, or failures caused by third-party systems outside our reasonable control.

9. No Warranty on Website Availability

We make reasonable efforts to keep our website and communications available, but we do not guarantee uninterrupted or error-free operation of the website, contact forms, or text messaging services.

Website content is provided on an “as is” and “as available” basis to the extent permitted by law.

10. Limitation of Liability

To the fullest extent permitted by law, Reward Landscaping LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website, communications, or services.

Our total liability for any claim relating to the website or communications will not exceed the amount, if any, paid by you to us for the specific service directly at issue.

Nothing in these Terms is intended to limit rights that cannot lawfully be waived under applicable law.

11. Indemnification

You agree to indemnify and hold harmless Reward Landscaping LLC from claims, losses, liabilities, damages, and expenses arising from your misuse of the website, violation of these Terms, or violation of any law or third-party rights.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website or communications after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, except to the extent federal law applies.

14. Contact Information

If you have questions about these Terms, please contact:

Reward Landscaping LLC

[Insert Business Address], Tennessee

[Insert Phone Number]

[Insert Email Address]

Good contact-form language to add

Jobber also wants opt-in language on online forms. This is a solid version to place under your website form:

By submitting this form and providing your phone number, you agree to receive text messages from Reward Landscaping LLC regarding estimates, scheduling, service updates, and customer support. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase.